تم وضع المناقشة في: غيرها في بوسطن | علق: |
Position Title: Pharmacy Technician
Duration: 12 Months with possibility of extension
Location: Remote
Shift hours: Work hours vary from 8am to 8:30pm CT. Training hours 8am - 430pm CT. Mandatory OT.
Job requirements:
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Qualification:
At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
National pharmacy technician certification preferred.
Eligible for state registration, certification or licensure per state regulations.
Advanced computer skills including word processing and spreadsheet utilization.
Excellent customer service skills (written and verbal) a must.
Must have call center experience.
Minimum (1) year experience required in a customer service position with high volume call center experience in healthcare, social services, or a similar service position.
Mandatory OT will be required.
Verifiable High School diploma or GED is required.