Payment Operations Manager

About The Role
allpay Limited are one of the fastest growing Fintech companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors.
If you are passionate about leading a team, managing financial operations, and ensuring regulatory compliance, we have an exiting opportunity for you.
Within our dynamic and fast-paced team at allpay as a Payment Operations Manager, you will lead and develop the Payment Operations function. Our core values—collaboration, agility, curiosity, and innovation—are at the heart of everything we do.
Key Responsibilities:

Leadership & Development: Lead and develop the Payment Operations team to meet the demands of a busy and fast-paced organisation.
Client Money Management: Oversee the management and reconciliation of client monies, ensuring the integrity of transactional data and safeguarding funds in accordance with regulatory requirements.
Reconciliation & Reporting: Ensure daily completion of all client money reconciliations, maintaining data accuracy, and meeting SLA and regulatory timeframes.
Issue Resolution: Investigate operational issues or reconciliation breaks, implementing remedial actions and supporting incident management with third parties as needed.
Procedure Ownership: Document and update procedures and processes, ensuring compliance with business, scheme, and regulatory requirements.
Financial Reporting: Manage internal and external reporting, including daily balances, monthly variances, and regulatory submissions to MasterCard and sponsor banks.

About The Candidate

Key Requirements for Success:

Experience: Proven experience in a similar financial services role, with knowledge of payment scheme rules and regulatory requirements.
Communication Skills: Excellent written and verbal communication, able to engage with both financial and non-financial stakeholders.
Problem Solving: Strong analytical and logical approach to problem-solving.
Proactive Approach: Positive and proactive in driving change and improving processes and procedures.
Leadership: Ability to lead and effectively manage a team.
System Management: Experience in supporting and managing financial data systems.
Attention to Detail: Methodical, organised, and consistent approach to tasks with excellent attention to detail.
Learning and Adaptability: Ability to continually learn new technologies and implement them as appropriate.
Organisational Skills: Well-organised, detail-oriented, and capable of prioritising multiple tasks under pressure. 

About The Company
People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.
 
We work with some great recruitment agencies. We don’t choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV’s. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV’s, EVER! Even from our trusted partners. We consider it “spoiling,” which does not endear you to us. By sending us unsolicited CV’s we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.
 
We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check