Account Handler

The OPRA Group has an exciting opportunity for an Account Handler to join a Real Estate team in the Chelmsford Office.

Reporting to the Account Manager for Real Estate, you will be responsible for handling a portfolio of property and liability claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

This is a Permanent – Full-Time role (Hybrid - 3 days in the office and 2 days from home).

Role Duties:

* Investigating, negotiating and agreeing the settlement of claims in a professional manner

* Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims

* Liaising with stakeholders overseas

* Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales

* Ensuring time reporting and billing are compliant with internal standards, processing and systems

* Ensuring invoices raised are accurate and timely

* Liaising closely with clients where appropriate

* Attend client review meetings

Account Handler - Essential Skills & Experience Required:

* Gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills.

* Have proven capability in negotiation, decision-making, and problem-solving skills, coupled with strong stakeholder management.

* An ability to develop strong relationships both internally and externally.

Account Handler - Key Requirements:

* Be professionally qualified or working towards a professional qualification.

Account Handler – Benefits Offered:

* HealthCare

* Work-Life Balance

* Pay-for-Performance

* Learning & Development

Are you interested in being an Account Handler with us? If so, apply now and expect a call from one of our consultants to discuss the endless opportunities we can offer