Credit Control Accounts Assistant

Credit Control / Accounts Assistant

Work Location: Manchester M24

Pay Rate: £11.95 - £14.55 DOE
Duration: 6 months Contract, with possibility of Permanent
Flexible start/finish times; Start 07.30-09.00 - Monday-Thursday - 8hrs & Friday - 5hrs
Possibility for hybrid work, 2 days/week, at manager's discretion

Description:

You will be a key member of the finance team with responsibility for administering accurate collection processes. You will be given responsibility for collecting and allocating cash receipts for business of our client. You will ensure that the customer ledger is accurate; outstanding debtor balances are chased on time with repeated follow-ups; key business partners are kept up to date with debt status, trends identify and escalate issues/concerns where necessary. This role would also expect you to highlight, suggest and implement process improvements within the Accounts Receivable department.

Duties & Responsibilities

•To process A/R Cash Receipts
•Make regular contact with customers to ensure timely payment of invoices, logging all contact on appropriate internal systems
•Liaise with internal sales colleagues where appropriate
•To prepare accounts receivable reports as required by local management
•To prepare Accounts Receivable Watchlists for month end/quarter end reporting purposes
•Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager

SKILLS & EXPERIENCE REQUIRED
Strategic
•Able to understand the business needs and drivers and align with the strategic initiative (Business Acumen)
•Able to adeptly learn the context of a challenge and quickly integrate new skills (Learning on the fly)

Operating
•Adept at exercising good judgement (sometimes with incomplete information) whilst being constrained by tight deadlines (Timely Decision Making)
•Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing)
•Can Orchestrate multiple activities and resources to accomplish a goal (Organising)
•Able to define, work within and improve business processes based on immediate and future business needs (Process management)

Energy
•Will be energised by challenges and drawn towards opportunities (Drive for results)

Organisational
•Is a consummate networker who can initiate relationships within and between organisations that leverage the strengths and capabilities of all parties (Organisational agility)

Personal and Interpersonal
•Strategically plans ways to demonstrate superior customer service for business stakeholders (Customer Focus)
•Instinctively discerns what drives his or her audience and deftly ignites and steers their sense of purpose to a common goal (Managing vision and purpose)

Qualifications:
•None required, Qualification by experience

Experience:
Essential
•Previous credit control experience
•Experience with dealing with Sales & Customer queries

Skills, training or special knowledge:
Essential
•Good communication and interpersonal skills
•Confidence and the ability to place pressure tactfully on individuals and companies who owe money.
•The ability to work under pressure
Desirable
•Familiarity with computer systems and complex databases
•Initiative to identify improvements and drive to deliver change