Customer Service Advisor

Customer Service Advisor
Lincoln, Full Time, Permanent
Salary £27,810 per annum
Days of work – Monday, Tuesday, Wednesday, Thursday and Saturday
Our Lincoln based Client is looking for an enthusiastic and experienced Customer Service Advisor to join their busy team who provide first class support to their customers via telephone, and email communication.
THE ROLE
As a Customer Service Advisor you responsibilities will include:
* Providing excellent customer service via telephone and email
* Building rapport and relationships with both new and existing customers
* Providing a range of administration support when required
* Taking ownership of customer enquiries and dealing confidently with any difficult situations
* Keeping a bespoke computer system up to date
* Following company policies
THE CANDIDATE
The successful Customer Service Advisor candidate will ideally possess the following:
* Experience within a Customer Service environment
* Strong organisational skills
* Excellent communication skills – both written and oral
* Great team working skills and a flexible approach
* Computer skills – particularly with Microsoft Office
THE BENEIFTS
* Free Parking
* Retention Bonus
* Annual leave increases after the first year
* Product discount
THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION.
If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.
The services of Future Prospects are those of an Employment Agency