Account Manager

Company: Callmax Solutions
Job type: Full-time
Industry: Services
Area/Neighbourhood: Imus

-Operating as the lead point of contact for any and all matters specific to your accounts 
-Building and maintaining strong, long-lasting customer relationships 
-Overseeing customer account management, including negotiating contracts and agreements to maximize profit 
-Serve as the lead point of contact for all customer account management matters 
-Build and maintain strong, long-lasting client relationships 
-Negotiate contracts and close agreements to maximize profits 
-Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors 
-Ensure the timely and successful delivery of our solutions according to customer needs and objectives 
-Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders 
-Develop new business with existing clients and/or identify areas of improvement to meet sales quotas 
-Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) 
-Prepare reports on account status 
-Collaborate with sales team to identify and grow opportunities within territory 
-Assist with challenging client requests or issue escalations as needed

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