Posted in: Customer Service/Call Centre in South East England | Posted: |
Position: Customer Service Adviser
Contract Type: Maternity Cover
Location: Crawley
Job Description:
Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While prior call centre experience is a must, familiarity with repairs or social housing environments would be beneficial.
Key Responsibilities:
- Handle incoming calls professionally and efficiently.
- Provide support and assistance to customers with their inquiries and concerns.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with colleagues to ensure seamless service delivery.
- Contribute to the overall success and efficiency of our customer service team.
Why Join Us?
- Opportunity to make a positive impact in the community.
- Dynamic work environment with supportive colleagues.
- Chance to showcase your customer service skills and grow professionally.
Requirements:
- Essential: Previous call centre experience.
- Advantageous: Familiarity with repairs or social housing environments.
- Excellent communication and problem-solving abilities.
- Ability to thrive in a fast-paced, customer-focused environment.
Don't miss out on this chance to advance your career and be part of a team dedicated to delivering exceptional customer service