Posted in: Customer Service/Call Centre in South East England | Posted: |
A new opportunity has arisen supporting US Customers in an award-winning business. You’ll be based in the company’s new offices in Farnborough, which are amazing and offer everything you could wish for throughout your day!
This role will be looking after US customers from 2pm to 10pm, Tuesday to Saturday.
When you join, you’ll have a great training programme to support you as you provide 1st class service to customers. The role would suit bright, friendly candidates with some customer service experience, possibly in retail, hospitality, or a similar environment.
What’s involved:
Helping customers with email, phone, and live chat queries
Responding to queries and comments via Facebook, Twitter, and Instagram
Answering general queries about the website and mobile app
General admin and supporting the management team as neededWhat we’re looking for:
Ability to juggle multiple tasks
Strong written and verbal communication
Quick to learn new systems and software
Happy in a busy team or working independently
Some flexibility with working hours
Good knowledge of MS Office and Google Docs and SheetsThe starting salary for this role is £24,960 with regular increases as your experience grows. You'll be working in a modern, innovative company offering 25 days holiday, your birthday off, long service awards, free hot drinks and fruit, and loads more benefits and perks. To reward your hard work and keep you motivated, there is also a performance related reward scheme which ranges from £500 to £1000!
Apply now to join this ground-breaking business that’s committed to developing amazing careers