Customer Service Advisor

Customer Service Advisor Salary £22,000 - £23,000

A fantastic opportunity has arisen for a bright and enthusiastic individual to join our wonderful client based in Dorking. They are expanding, and their business is continuing to go from strength to strength. The business has seen a very good period of growth and are now looking bolster the support area of the company… Therefore, they need your help!

For this role you will need to:
· Be able to multitask
· Be confident in your customer service abilities
· Be organised, and have high levels of attention to detail
· Have solid Microsoft Office skills including Excel, Word, and Outlook
· Hold excellent skills in dealing with and attending to customers including a high standard in written and verbal communication
· Be comfortable being in an environment where priorities can change quickly, you will need to adapt to support the needs of the business as necessary
· Be able to take responsibility for all tasks undertaken and see them through to completion

The responsibilities:
· Answering the telephone
· Resolving issues that come through to the support team from clients
· Answer queries by email and by telephone and escalate all issues that can't be resolved immediately
· Other administrative tasks to help with the overall performance and smooth running of the business.
· Monitoring of various in-house databases.

The benefits:
· Pension
· Gym Membership (up to a max of £200)
· 20 days holiday (rises to 25 after 3 years) + Bank holidays
· Free healthy office snacks (fruit etc...)
· Monday - Friday Working week

If you feel like this could be the perfect role for If you, we would love to hear from you, so please get in touch with us today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application