Customer Service Executive

Company: CV-Library
Job type: Full-time
Salary:
27,000 - 30,000 GBP/Year

Red Recruitment is recruiting a Customer Service Executive to join our client, a thriving established insurance business. The salary for this position is £27,000 - £30,000 per annum and also includes a further 20% commission, this role is located in Eton.

Benefits and Package for a Customer Service Executive:

Salary: £27,000 - £30,000 per annum + 20% commission
Hours: 35 hours per week
Contract Type: Permanent
Location: Eton
Bonus structure
24 Days Holiday (plus public holidays)
Bonus opportunities
Continued development opportunities
Salary increases and career progression for the high performers
Pension schemeKey Responsibilities of a Customer Service Executive:

Providing customer service support to commercial staff and customers ensuring they purchase the right insurance cover
Providing claims support and advice to commercial customers
Identifying cross-selling and up-selling opportunities to both new and existing clients
Ensuring regulatory and legal requirements are adhered to, ensuring the customer's business insurance is fit for purpose
Maintaining up-to-date regulatory knowledge and adapting to a constantly changing regulatory environmentKey Skills and Experience of a Customer Service Executive:

Proficient with SME/Commercial Insurance products
Knowledge of FCA Regulations and compliance
Having a professional qualification relevant to the role is preferred
You should be enthusiastic about Insurance and providing the very best experience for customers
Excellent people skills, with the ability to communicate at all levelsIf you are interested in this position and have the relevant experience required, please apply now!

Red Recruitment (Agency)

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