Administrator

Jo Holdsworth Recruitment are currently working with a highly successful company in Leeds City Centre. The company are committed to providing a welcoming, flexible and supportive workplace. Whether you are just starting out in your career, are returning to work after a break or are a working parent - they want to hear from you!

My client has provided conveyancing services to over 1 million customers since they opened our doors over 20 years ago. On average, they help arrange one in every four re-mortgages and are consistently placed as one of the top providers. They are a profitable global company and are market-leaders within their sector with an excellent service reputation with our customers.

Working in newly refurbished, modern offices close to local transport links, this is a permanent role with the option to work full time, part time or reduced hours. As well as working within immaculate offices, some other benefits include:

* Excellent package including competitive salary, Life Assurance, matched Pension Scheme, Salary Sacrifice Scheme, Private Health Insurance (for all roles where this applies)

* Family Friendly - hybrid working available, part time/flexible hours, no unsociable hours. We recognise the need to work around that school run!

* Holidays 33 days annual leave (includes Bank holidays), which increases to 34 days after 5 years’ service, increasing 1 day additionally every 5 years, with the option to purchase more days annually (eligibility criteria applies)

* An extra day off to take on your birthday!

* Smart casual dress code (all week, not just Fridays!)

* Significant career progression opportunities with a large in-house training function

* Highly innovative company with a strong focus on technology

* An active charity and social events calendar

They are currently recruiting for an Administrator to join them, this is the perfect opportunity for someone with office-based experience looking for a new challenge OR someone starting their career!

Some of the responsibilities include:

* Speaking with clients, borrowers and other external parties over the phone

* Working towards monthly completion targets whilst providing an outstanding service

* Identifying and taking ownership of any problems that arise whilst communicating these with your team leader

* Managing inbound and outbound correspondence including telephone calls, faxes and emails whilst working towards agreed service standards

* Updating internal systems accurately and efficiently

* Inputting information onto the internal systems

Experience needed:

* Outstanding communication and customer service skills

* The ability to work towards tight deadlines and targets whilst working under pressure

* The ability to work well within a high-pressured environment

* Excellent attention to detail, organisation and accuracy skills

* The ability to work well as a team as well as using your own initiative

* Previous administrative, customer service and conveyancing experience is desirable but not essential

You’ll join the team, working to achieve monthly targets by actioning incoming correspondence, responding to incoming messages and requesting information from mortgage lenders. This is where your experience in working with deadlines, data input and attention to detail will come in handy. Excellent communication skills and a strong desire to do a good job is a must.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

(Jo Holdsworth Recruitment - Recruitment Agency)