Posted in: Administrative and Support Services in Leeds | Posted: |
Are you seeking your next administration contract in the Leeds area?
My client has an immediate opportunity within their Helpdesk team to provide additional support during this busy period.
Duties:
Provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.
Manage CAFM system as key user on site including PPM records, reactive and reporting.
Answer calls/email for the business in a timely fashion.
Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned.
Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment.
Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained.To apply, please forward a copy of your CV
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