Director - Product Lifecycle Management

Job Description
We are looking for a dedicated and detail-oriented Director - Product Lifecycle Management to join the Consumer Payments Product Operations team. In this role, you will be responsible for designing, documenting, implementing, governing, and continuously improving the Product Lifecycle Management (PLM) framework for the Consumer Payments business. You will collaborate across different business units, and cross-functionally with global and regional counterparts within and outside product (e.g., finance, pricing, risk, technology, client services, sales). You will focus on implementing effective processes to help the business develop more fit-for-purpose products. You will develop reporting capabilities to drive transparency and insights for our product organization(s). These activities are aligned with the greater objective of becoming a more effective and higher performing product organization.
Responsibilities: 
Design and implement processes, governance, forums, and metrics for the PLM framework
Engage with partners across multiple functions to pressure test the PLM framework, gather feedback, and produce recommendations to improve
Partner with product managers to implement the PLM framework and drive adoption
Be a subject matter expert across the PLM framework – train and coach the organization on the processes and best practices
Collaborate with stakeholders to ensure seamless communication and effective management of expectations
Drive strategic projects to increase transparency, operational effectiveness, communication, and collaboration (e.g., PLM dashboard)
Partner with the central PLM team to deliver enhancements of PLM across Visa.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.