Senior Manager, Patient Recruitment & Retention

Job Description
Purpose
To enable AbbVie’s emergence as a world class R&D organization, the position supports the development and oversees execution of programmatic patient recruitment strategies within a therapeutic area built on a solid understanding of the patient, and the protocol, leveraging cutting-edge recruitment resources and resulting in successful acceleration of clinical trial recruitment. Position supports development and implementation of a multi-year TA/program recruitment strategy to establish effective recruitment planning and solutions for current and future pipeline products. Position also supports benchmarking and key performance indicators related to recruitment tactics and maximizing return on investment, driving continuous improvement to achieve world class clinical execution.
Responsibilities:
Achieves cross functional collaboration establishing a strong understanding of the patient and global standard of care, leveraging relevant external and internal insights, and translating into actionable global recruitment and retention strategies to achieve study commitments
Continuous oversight and analysis of recruitment campaigns to ensure tactics are delivering to plan, meeting or exceeding targets and KPIs
Enables utilization of “Big Data” resources to inform clinical development programs, including site and patient geostrategy, patient inclusion/exclusion criteria, and patient recruitment and retention strategies and vendor recommendations
Supports the application of risk-based thinking to clinical trial recruitment, identifying risks and establishing effective mitigation strategies to enable successful execution of the therapeutic area portfolio, and to establish effective programmatic strategies and resources to build for future success
Enables the application of patient- and investigator-centric thinking within the clinical programs, ensuring that programs are seeking and incorporating insights from key external stakeholders in clinical development and study planning
Maintains compliance with ICH GCP Guidelines, AbbVie Quality System and local and worldwide
regulatory requirements; Ensures global compliance with corporate and divisional policies and
procedures
Keeps up to date on emerging and changing technologies, regulations, policies, and approaches
with regards to patient recruitment. May represent AbbVie at external conferences regarding
patient recruitment and retention
Supports the development, maintenance, and effective training of the organization on patient recruitment and site engagement related standard operating procedures and policies
Supports multi-year resource planning, budgeting and recruitment model/strategy to meet the needs of the therapeutic area(s) and drive cost efficiencies
Serves as the Therapeutic area expert  on industry best practices related to patient recruitment and retention
Fosters a culture of continuous process improvement. Growth and development of direct reports