PARTS MANAGER

Description/Job Summary
Strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertisingResponsibilities/Duties
Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public.
Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
Establishes individual parts inventory levels and balances them for maximum turnover.
Supervises stock order procedures.
Develops and administers an aggressive wholesale parts program to produce profit.
Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
Works with the service manager and body shop manager to ensure a timely turnaround of parts needed.
Monitors parts department employees' payroll records.
Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
Handles customer complaints immediately and according to the dealership's guidelines.
Ensures that all dealership purchases are properly accounted for before payment is made.
Manages a staff of approximately 20 employees who are employed in a salesor support capacity.
Required Skills
SUPERVISORY RESPONSIBILITIES
Manages a staff of approximately 50 employees who are employed in a sales or support capacity. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.Ability to read, analyze, and interpret general business periodicals or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud. While performing the duties of this job, the employee occasionally exposed to moving mechanical parts and high, precarious places. The employee is occasionally exposed to fume or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to extreme heat.
Required Experience
5 years experience managing a large General Motors dealership parts department with an emphasis on wholesale parts sales.
Required Education
high school diploma or equivalent.
Required Qualifications
Valid Driver's License
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Details
Paid Vacation After One Year
Medical Insurance
401(k) Plan with Company Match
Northside Auto Group is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, or gender identity. If you need a reasonable accommodation for any part of the employment process, please contact us by email at (url removed) and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.