Operations Manager

This role is an exceptional opportunity for a dedicated Operations Manager to lead and develop a high-performing logistics team across multiple sites.

Client Details

The business are well established and continuously growing within the logistics sector. This is a great time to join with scope to rapidly further your career.

Description

Operations Manager will be responsible for:

Oversight of 6 site managers across the North West and South
Support the operations and business with commercial development and act as the middle person
Responsible for people management, including HR escalations, 121s, and succession planning
Customer engagement, providing quotes, handling claims and acting as the escalation person
Support the business with the implementation of new project
Advise and support with the upgrade of a WMS
Monitor and manage budget and financial performance within the department
Develop and implement strategic plans to enhance customer service
Oversee the continuous improvement of systems and processes within the department
Manage relationships with key stakeholders, both internal and external
Ensure a strong focus on safety and risk management within all operations
Represent the company at industry events and conferencesProfile

A successful Operations Manager should have:

Experience of managing large operational teams
3PL or similar experience is highly beneficial, particularly with customer management
Support with the implementation or upgrades of a WMS
Understanding of P&L and budget management
Based in the North West, such as Warrington, Liverpool, Manchester may be advantageous
Proven people management experience, including HR escalation, succession planning
Versatile in the logistics distribution and supply chain sector
Operational planning and forecasting
Ambitious and driven person who wishes to progress with the businessJob Offer

The Operations Manager will receive

Salary between £50,000 - £65,000 depending on experience
Pension of 12%
Clear progression