Mitigation Technician

Since 2001, our client has been a trusted provider of professional management services nationwide, working with some of the country's largest retailers, real estate holding companies, insurance providers, and commercial lenders. They are renowned for being an integral extension of their clients' teams, offering comprehensive facilities management, emergency disaster response, and environmental services.
Overview:
We are seeking a skilled Technician to join our team. The ideal candidate will have experience in various technical tasks and knowledge of restoration and remediation processes.
Duties:
The mitigation technician's responsibilities include assessing damaged properties to determine what can be saved, cleaning damaged properties, removing and replacing damaged materials, and sanitizing the restored sites. To be successful as a mitigation technician, the employee must be physically capable, have a keen understanding of safety gear, and be able to follow instructions.
Key Responsibilities
High-level performance of water mitigation and mold remediation services according to industry specifications under the supervision of the Mitigation Manager.
Act as daily on-site contact for the customer, ensuring their needs and questions are answered.
Able to monitor and provide appropriate documentation.
Drive company vehicles, including trucks, trailers, and other machinery.
Ability to provide company management with timely and accurate information related to the progress and status of projects.
Focus and dedication to providing excellent customer service.
Maintain a clean, adequately stocked, and organized truck and maintain all company equipment.
Be accessible by phone and participate, as necessary, in the on-call schedule.
Assist in warehousing and facility-related tasks when necessary.
Willingness to participate in all training as needed or required.
Follow safety rules and regulations.
Skills/Traits/Competencies
Commitment to Excellence - Maintains high personal standards and expectations and expects others to maintain a similar commitment. Knows their own strengths and how to employ them. Knows weaknesses and limits; works to neutralize or compensate for some and improve others. Is personally committed and actively works to improve him/herself continuously.
Attention to Detail - Directs attention to the task at hand to avoid making mistakes. Prepares and carefully reviews figures, computations, reports, etc., to identify any errors or problems; ensures consistency and that information can be understood by all who read it. Shows concern for all aspects of the job no matter how small.
Initiative - Is self-starting. Does not wait for signals. Seizes opportunities when they arise. Takes action beyond what is required. Completes assignments independently without constant supervision. Volunteers to take on new assignments. Contributes to others' initiatives without being asked.
Effective Communicator Consistently communicates clearly and thoroughly, optimizing audience understanding with concise, timely, and effective speaking and presentation skills.
Collaboration/Relationship BuildingCultivates strong working relationships through interpersonal skills, secures cooperation, promotes win-win solutions, and effectively collaborates with individuals beyond formal authority to achieve goals.
Adaptability Adapts by adjusting behavior, routines, and habits to meet goals and changing circumstances, maintaining balance amid conflicting demands.
Experience/Education/Qualifications
1 or more of IICRC Restoration Certifications (WRT, ASD, FSRT, etc.) preferred
Two or more years as an experienced Restoration Technician is preferred
The ability to lift a minimum of 75 pounds
A valid drivers license with a good driving record
Compensation - $50 bonuses per job that is run past 6p and before 6a. 15% annual bonus potential and full benefits.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
12 hour shift
8 hour shift
Monday to Friday
Supplemental pay types:
Bonus opportunities
Travel requirement:
Travel
Experience:
Restoration: 1 year (Preferred)
License/Certification:
Hazardous Waste Operations & Emergency Response Training (Preferred)
Ability to Commute:
Livonia, MI (Required)
Ability to Relocate:
Livonia, MI: Relocate before starting work (Required)
Willingness to travel:
25% (Preferred)
Work Location: In person