Pubblicato in: Altro in Kuwait | Inviato: |
Our client is seeking a Service Manager to manage their passenger car dealership's service department.
Working for an established car group in Kuwait operating from an impressive aftersales centre the group seek continuous improvements in business performance, customer satisfaction and customer experience. As consistent recipients of awards and accolades for aftersales and customer performance they want the very best leader for their business.
Requirements
Service Manager in a franchised car dealership for over two years
Arabic is mandatory as you will be managing customer interactions with Arabic speaking locals
Possess a good grounding from either a Technical route or Service Advisor background prior to your current role as Service Manager
Reporting into a Head of Aftersales, this opportunity will suit someone who is early in their management career and possess around 2-5 years experience as a Service Manager
Full understanding of setting annual budgets for the department
Ability to analyse aftersales KPIs to review performance and take the required steps to improve them
Confident managing confrontational and challenging customers
Energetic and passionate about being the best performing dealer for their brand in the region
Nurture relations with key partners and the brand's regional office
The Package
£42,500 Tax Free salary package plus company car, annual flights, healthcare, family status and a KPI and business performance based incentive scheme.
Application
If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit
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