Dispatch Clerk

Description

Working in a friendly office environment

Responsible for taking orders/ checking prices that are received by email and telephone

Have confidence to speak with customers over the telephone

Responsible for producing the delivery note for warehouse staff to pick and pack the orders for dispatch

Hours of work

8am to 4.30pm Monday to Thursday

8am to 3.30pm on Fridays

Responsibilities

On a daily basis your role will be to receive orders by email and telephone, you will confirm receipt of all the orders we receive along with a shipping date.
Check the sales prices on the orders before entering the orders into Sage Line 50 accounts.
You will go to the production department on a regular basis through out the day to see what orders have been made. Orders that have been made you will then print a delivery note and pass these delivery notes on to the warehouse
Goods are occasionally shipped into the EU therefore you will be required to request quotes from carriers and organise the relevant paperwork for these to be processed
Track goods being delivered to customers and provide proof of deliveries when requested Experience

Knowledge of Sage 50 accounts but not essential
Excellent telephone skills
Work on their own initiative
Basic administration skills
Helpful and polite
Capable of working under stress at times