Sales Operations Coordinator

Job Description
As ForTec continues to grow, we are seeking someone who thrives in a fast-paced environment and enjoys being at the heart of the organization's sales activities.  A successful candidate will need to possess excellent communication and organizational skills, a strong attention to detail and the ability to work with a sense of urgency while multi-tasking.   Additional job responsibilities are outlined below:
Review and resolve pricing errors and issues on completed cases
Create, update and maintain customer pricing schedules per contract parameters
Ensure internal systems accurately reflect current pricing strategies and work to resolve issues in a timely manner
Assist sales team with constructing new business proposals with quotes and contracts
Utilize the contract/quote template and keep these tools updated and current
Utilize CRM to assist the sales tea in curating customer information
Help to identify duplicate and inaccurate data in CRM and proprietary internal systems, working with IT to rectify issues
Ensure all customer contracts are accurately documented in CRM
Review customer inquiries and requests, communicating to appropriate departments/individuals effectively and in a timely manner
Assist field technicians with case and pricing, accounting department with billing questions and customer care on an as needed basis