게시된 위치: 기타 속 시카고 | Posted: |
Job Description
The Lead Integration Project Manager will be responsible for leading a team of Project Specialists and Project Managers to complete projects on the Customer Integration Team.
Note: This is focused on Legal implementations to support our increasingly visible Legal pillar and the projected growth in this space. Preference will be given to those who reside in the Phoenix, AZ area.
Provide daily support and monitor activity for a team of Project Specialists and Project Managers
Act as an escalation vehicle for the project management team to guide issues to resolution by utilizing appropriate escalation vehicles
Provide reporting/status/dashboards to executives on overall team's project statuses
Document lessons learned from individual projects, assess for process improvement and communicate updates to necessary stakeholders
Serve as a subject matter expert, share knowledge and lessons learned to assigned associate(s)
Engage on new opportunities, meeting with stakeholders to determine the full scope of the project.
Creating a viability grid to determine if the project is ready for assignment.
Review team capacity, and determine assignments for new projects
Update and maintain project management processes, templates, documentation and google sites
Create and communicate weekly project management summary to key individuals within the organization
Manage and host monthly team meetings with the project management team.
Monitor vacation schedules, ensure backup documentation is complete and backup assignments are in place.
Conduct surveys at the completion of each project and analyze the results
Responsible for administrative tasks related to our online project management tool
Able to exercise a moderate level of discretion and latitude in communications with team members.
Lead individual projects as the need arises based on capacity levels
On occasion, a project/program may take on an expedited timeline and calls may fall outside of standard work hours
Perform other duties as assigned which may include performing the tasks of a Project Manager