Geplaatst in: Klantenservice/ Call Center in Noord-West Engeland | Geplaatst: |
Your new company
My client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis.
Supplying an international client base and providing a first-class service to all internal and external customers.
Your new role
The positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed.
Whilst training, you will be required to work from the office full time, lasting approximately 12 weeks.
Salary is £23,371, rising to £24,500 once the train has been completed.
Some of your duties will include but not limited to.
Process a variety of customer orders using both telephony and electronic mediums
Analysing data
Dealing with complex queries
Updating systems
Data processing
Dealing with high level customers on a daily basis
Providing a first class service via phone, email and web chat
Following complex order processing procedures
Develop and maintain excellent relationships with stakeholders
What you'll need to succeed
Strong history within a data processing position
Excellent stakeholder management experience
Strong customer service skills
Passion for providing a first class service
Used to working in a fast-paced, ever-changing environment
What you'll get in return
Working for a friendly and supportive organisation
Free Parking
Progression opportunities
Hybrid model
Salary of £23,371, rising to £24,500 once the training has been completed
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)