IT Support Officer

Our client, a well established and known marketing and digital services provider within the iGaming field in Malta, is growing and currently seeking to recruit a Junior IT Officer.

Key Responsibilities

• Maintain and administrate the office IT infrastructure. (hardware, OS, Server & products)
• Maintaining, repairing, and upgrading network and computer systems.
• Responsible for the maintenance, monitoring, and performance reporting of all aspects of IT systems including hardware, Software, and third-party tools.
• Able to create procedures and other IT related documentation and keeping them updated.
• Maintain contact between the businesses and third-party suppliers for support and routine maintenance. 
• First line of support with employees in various departments for IT support and IT related queries
• Planning new IT related projects and ensuring both office and product business requirements are met.
• Responsible for ensuring data integrity and keeping strict adherence to data security and disaster recovery scenarios
• Responsible for ensuring that all IT systems comply with legal requirements.
• Custody of business accounts and data
• Any other tasks as may from time to time be allocated.

Requirements:

• 1 year of experience working in a similar role
• Education: Higher / Advance Diploma in IT field equivalent or higher
• In possession / following an industry led certificate such as COMPTIA, Cisco, Microsoft
•  Microsoft technologies: Windows 10/11, Microsoft 365 products, Windows Servers, Active Directory, MS Azure, MS Intune
• Linux Servers especially CentOS and Ubuntu
• Google Workspace and Google applications such as Postmaster, Analytics, Looker & GSC
• LAN / WAN
• Handling of Domains, DNS and Protection tools
• Cisco and Cisco Meraki technologies
• Ability to work with diverse stakeholders & partners locally & remotely.
• Strong communication & alignment skills in a multi-language work environment.
• Excellent troubleshooting, fault-finding and problem-solving skills.
• Knowledgeable in current web and mobile developments and trends.