Sales Executive

Job Purpose

The role of the Sales Executive is to:

* Sell the manufacturer range of new and used car products meeting agreed sales volumes.

Person Specification

Essential

* Proof of Right to Work in the UK.

Experience

Desirable

* Motor industry experience.

Skills & Knowledge

Essential

* Previous sales experience in a similar role

* Full UK driving licence.

* Smart appearance.

* Competency in numeracy, literacy and IT.

Desirable

* Relevant product knowledge.

Key Responsibilities

- Provide an outstanding level of customer service
- Build relationships to develop long-term customer connections
- Actively promote and sell our range of Audi cars and services
- Maintain accurate and up-to-date knowledge about our products and services
- Meet and exceed sales targets and objectives
- Utilize our in-house sales system to follow up on leads and enquiries
- Collaborate with the sales team to ensure customer satisfaction
- Acting with integrity and in line with FCA guidelines
- Carry out accurate appraisals of all vehicles offered for part exchange.
- Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities. Through the effective use of follow up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential (repeat) business.

Requirements:
- Exceptional customer service skills
- Excellent communication skills both verbally and in writing
- Sales experience is advantageous but not necessary
- Good understanding of the automotive industry is beneficial but not essential
- Ability to negotiate and understand the sales process
- Proven ability to meet sales targets
- Valid driving license
- Right to work in the UK

The Harwoods Way

Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:

We Treasure our people and our customers

We challenge ourselves to grow & improve

We grab responsibility

We run in the same direction as one team

We inject energy and fun into our work

We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:

Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN

We operate across 6 counties in the South East of England, namely:

Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire

With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:

recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition

After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities