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Client Support Advisor x 3
£11.86 per hour
Nottingham / Hybrid working
Monday - Friday 9am-5pm
Start date: ASAP
Temporary contract until 28th June
Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 3 Client Support Advisors to build relationships and deliver high quality client service.
What will the role involve?
Handling calls and emails with Clients to assist them in improving their data quality
Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks
Recording all contact notes accurately into the CRM system
Producing correspondence and confirmation via email
Adhering to company processes and guidelines at all times
Using Microsoft Excel
Following GDPR at all times
Other administrative / client support duties as requiredWho are we looking for?
Excellent attention to detail
Proven customer service/admin experience
Ability to multi-task and adapt
Strong communication skills both written and verbal
Microsoft Excel basics and formulas eg v-lookupsCompany Perks:
Hybrid working - Mondays & Wednesday in the office, rest from home (option to work fully office based if preferred)
Free lunch provided on Mondays & Wednesdays
Modern and friendly office environment
No hot desking, you will have your own desk in the officeTo apply, submit your CV today
