发表在: 客户服务/电话服务中心 在 加利福尼亚州 | 发表: |
公司: Eurofins USA Material Sciences
工作种类: Full-time
Job Description
We're looking for an enthusiastic Customer Service Representative who’s a team player to greet visitors, answer incoming calls and provide support for internal/external customers. In addition, the CSR will partner with members of the Customer Service and Operations teams coordinating incoming and outgoing samples.
Responsibilities:
Manage incoming/outgoing couriers; process return samples to customers in a timely manner.
Enter samples into the CRM (Customer Relationship Management) system.
Greet clients, vendors, and visitors; answer multiple phone lines and direct incoming calls.
Provide additional support to the Customer Service team and internal.
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