Transport Controller

Transport Controller  

Huddersfield

£34,000 - £36,000 + Overtime

Rotating Shifts - Days & Nights  

I’m currently recruiting for an experienced Transport Controller to join a leading Fuel distributor who specialise within commercial petrochemical distribution.  

The Controller is responsible for managing the delivery work plans for Hoyer Petrolog vehicles across the UK and Ireland. The role ensures that customer service levels are met, the operation is optimised, and key performance indicators are achieved.

Key Benefits:

Shift allowance & monthly bonuses
31 Days holiday
Private Healthcare
BP Fuel Card – discounted fuel (for you & partner/spouse)
Gym Membership (for you & partner/spouse)
Vodaphone discount
Free eye tests
The Candidate;

Previous experience of working within a busy fast paced transport office
Experience within customer service within a logistics environment is highly desirable
Transport route planning experience is highly desirable
Bulk liquid, tanker or ADR planning experience is desirable
Previous experience within a fast-paced transport coordinator/ supervisor position
Strong customer service skills
Confident on the phone
Ability to work under pressure and to deadlines
Competent decision making
Computer literate
Have a flexible and adaptable approach
Excellent organisational and communication skills
Duties and Responsibilities;

Manage the live route plan and replan where necessary
Supervising and managing driver workloads
Monitoring driver performance
Handle internal and external customer queries and work changes
Verify delivery plans, check vehicle and driver availability, preloads, and address known customer problems. Ensure loading instructions and delivery tickets are ready on time
Provide position and constructive feedback to drivers
Keep all customers informed of all failed services or significant delays
Provide the communication link between customers and drivers
Ensure drivers have the correct paperwork and equipment to carry out their role
Conducting driver briefs & de-briefs
Supervising and managing driver workloads
Handle customer complaints, log, and escalate to the HCC Operations Manage
Report any incidents / near misses as soon as they occur and ensure the relevant paperwork is completed.
Ensuring your routes are numbered correctly and all jobs are sequenced.
Manage the vehicle defect reporting system, track defect progress, and update logs accordingly.
Manage vehicle breakdowns with suppliers and fleet engineers to ensure safe solutions.
Complete speed monitoring checks and load reconciliations accurately and on time.
If you have Transport Controller experience and would like to be considered for this opportunity, please apply via the link.

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